Arena Manager – Guest Services Team Member
The Arena Manager position is a full-time or part-time entry level to mid-career position and is available immediately. Shifts typically consist of a combination of the following hours:
- Monday – Friday: 4pm – 12am
- Saturday: 7am – 12am
- Sunday: 7am – 12am
Responsibilities:
- Greet guests (in person or over the phone)
- Answer questions pertaining to field availability, tournaments, programs, classes, camps and other events
- Handle cash for field rentals, membership sales, camps, classes and league registrations
- Assist with field utilization (conflicts, unauthorized use)
- Work concessions, the bar or the Summit City Soccer Shop
- Promote and sell programs
- Resolve customer issues (those that do not require the attention of Senior Management)
- Support Senior Management from time to time on special projects
- Manage others effectively
- Effectively demonstrate and communicate The Plex’s Mission Statement and Guiding Principles to all visitors
Required Skills:
- Able to work with guests of all ages, ethnicities and genders
- Able to work in a fast-paced environment
- Be a team player
- Possess excellent communication skills
- Possess basic computer skills (MS office) and learn new software programs quickly
- Able to focus despite distraction or adverse circumstances
- Spanish language skills a plus but not required
Please send a resume and cover letter detailing why you think you’d be the right fit for this position to tprez@plexsports.com.